Privacy  Policy 

Last updated: May 31, 2023

At Tark AI, we value your privacy. Whatever you do on our platform does not get used anywhere else, but to improve our products. What we offer you is personalized to you and is not related to what we recommend to any other user.

SECTION 1: INFORMATION WE COLLECT AS YOU USE OUR SERVICES

ON BROWSING

When you browse our store, we try to optimize your experience by learning about the following:

  • Internet Protocol (IP)

  • Browser

  • Operating System

ON PURCHASE

As a part of the buying and selling process, when you purchase something from our store, we collect the following information to better understand your requirements and recommend products.

  • Name

  • Physical address

  • Email address

ON IMAGE UPLOADING

When you use our app's functionality to upload images for Know Your Customer (KYC) purposes, these images are transferred to and securely stored on our servers. The images are specifically used to comply with KYC regulations and enhance the security of your account. We retain these images for as long as you are registered with our app, in line with our commitment to comply with legal obligations and ensure a secure user environment. Please note that these images are not used for any other purposes without your explicit consent.

LOCATION INFORMATION

We may request access to or otherwise receive information about your device location when you access our app. Our use of this information is primarily to make it easier for you to add shipping addresses quickly and conveniently. We do not store your location information beyond the duration of your active session, unless you provide us with explicit consent to do so for a predefined purpose, such as saving a shipping address for future transactions. We assure you that this information is not shared with third parties for their promotional purposes. If you do not wish to share your location with us, you can choose to do so in your device settings.

SECTION 2: WHAT WE DO WITH THE INFORMATION WE COLLECT

Our Machine Learning based algorithm allows us to provide you personalized services. Based on your use of our product, we maintain and improve these services. And, your responsiveness to our features helps us in developing new services. Since you have provided us with your email address, we may send you emails about our store, new products, and other updates – only if you approve first.

SECTION 3: HOW YOUR INFORMATION IS STORED AND PROTECTED

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Most of the operation on our platform runs using a secure algorithm, thus limiting human intervention.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We respect your privacy and uphold strict confidentiality regarding your personal information. The usage of these images is strictly limited to the intended KYC verification process, and we do not engage in any unrelated or unauthorized activities with the data you provide. We understand the sensitivity of personal information and strive to maintain the highest standards of data protection. Our security measures include employing encryption techniques, access controls, and other safeguards to prevent unauthorized access, disclosure, alteration or destruction of the images you upload. We want to assure you that we do not engage in the sale of personal and sensitive user data. "Sale" means the exchange or transfer of personal and sensitive user data to a third party in return for monetary consideration. Our commitment to privacy means that we do not participate in any activities where personal and sensitive user data is exchanged for financial gain. We prioritize the security and confidentiality of your information and adhere to strict data protection standards.

SECTION 4: HOW YOU CAN OPT-OUT

After opting in, if you change your mind, you may withdraw your consent for us to contact you. You can do that by contacting us at info[at]tarkai[dot]com or mailing us at:

TARK AI
3145, Sector 20-D
Chandigarh
160020

SECTION 5: WHAT WE MAY DISCLOSE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

SECTION 6: PAYMENT

We use PayU for processing payments. We/PayU do not store your credit or debit card numbers on our/their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction details are used until the transaction is completed. After its completion, your transaction details are not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and service providers. For more insight, you may also want to read terms and conditions of PayU on https://payu.in

SECTION 7: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our app/store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our app/website’s Terms of Service.

Links

When you click on links on our app/store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 8: USE OF COOKIES, LOG FILES & TRACKING

We use cookies, log files, and other tracking technologies to maintain your session on our platform and to collect data regarding user activity. This information assists us in analyzing trends, administering the app, tracking user's movements around the app, and to gather demographic information about our user base as a whole. Our aim in collecting this data is to improve the functionality and user experience of our app. We reassure you that this data is strictly for our internal use and is not sold or shared with third parties without your explicit consent. Please note, this data collection does not personally identify you on other websites.

SECTION 9: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

COMPANY CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info[at]tarkai[dot]com or by mail at:

TARK AI
3145, Sector 20-D
Chandigarh
160020